Lovers | Color Printing | Hand Painted | Custom On Solid Wood | Double-Sided Painted
Regular price $74.00 Sale price $59.00 Save $15.00
It is also suitable for family portrait, housewarming, graduation photo, birthday photo, newborn photo, father's day, mother's day, etc.
All wooden photos come with a free pendant. The stand is not included but can be purchased separately.
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Size
L7.5 x W0.6 inches (D19 x W1.5 cm). -
Image requirements
Pixel 300dpi or Higher. -
Image upload method (Choose one)
1. File upload is supported in the options.
2. Send it to my email: feimeipresents@outlook.com. - We will convert your photos into hand-painted style, and we will send the draft to you for confirmation before making.
✔ Selecting "just custom text" means that you don't need the engraved pattern on the back, just enter the text you want to customize into the personalization box when ordering.
✔ "No back pattern" means you need the entire blank back.
✔ Since this is solid wood with natural growth rings, this will have some effect on the structure of the photo. That's what makes it so special, I'm sure you'll love it.
✔ Color and size may vary slightly due to handmade items.
Delivery Time = Processing Time + Shipping Time
PROCESSING TIME
Case require 3-5 business days to handcraft.
Nightlight require 5-7 business days to handcraft.
The timeliness of customized gifts will vary due to the progress of communication.
SHIPPING TIME
7-10 business days (Standard Shipping to US, UK, AU, CA, FR, DE)
4-7 business days (Standard Shipping to JP, SG)
6-18 business days (Standard Shipping to Other Countries)
If you want express shipping please choose the express shipping options.
SHIPPING INFORMATION
Please note that the shipping address will be taken from PayPal. If your shipping address is different from your billing address, please specify this during checkout.
The address can be changed before we ship your order. However, we are unable to change the shipping method or address the order is shipped.
ORDER CONFIRMATION
After you complete your purchase. You will receive an "Order Confirmation" email (check your spam folder if you can't find it). Make sure all information is correct. If you have any questions, Please contact us anytime: feimeipresents@outlook.com
TRACKING AN ORDER
You'll receive an e-mail confirmation once your order has been shipped. It will include your order’s tracking number and a direct link to your carrier's package-tracking site. This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped. You can also check the status of your order from here: Tarck Order
IMPORTANT NOTES
Certain items are prohibited by some shipping carriers. If your order contains these items for the shipping carrier you selected, we will re-route your order via another carrier to ensure it arrives safely. This may require additional shipping time.
All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.
Annual Chinese Public Holidays: Chinese Lunar New Year (usually in February)
Labor Day (1st May to 3st May every year)
Chinese National Day (1st Oct to 7st Oct every year)
Please note that all delivery times will be affected during these times of year as the service from all our suppliers and logistics operators will be disrupted. There is often a delay of 3-4 days and sometimes even longer. We sincerely apologize for any delays caused during these periods and kindly ask our customers to be patient.
FeiMeiPresent ships all packages from our warehouse and distribution center.
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at feimeipresents@outlook.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at feimeipresents@outlook.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
